Customereye

SupplementCentral

Supplements & Nutrition • Pittsburgh, Pennsylvaniawww.supplementcentral.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

43/100
−12.5 vs. last month3.84 ★ average rating · 494 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#291of 301
Top 97% · Bottom Tier
#1 (best)#301 (worst)
#289Peer
#290Peer
#291This company
#292Peer
#293Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 35% negative

62%
positive
  • Positive62%
  • Neutral3%
  • Negative35%

Sentiment Balance

Covering April 2018 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 483 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2018.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.8%
Response Speed
14.1%
Pricing
12.4%
Loyalty
11.8%
Product Quality
10.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 25.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100
47/100
signal score
  • Built from a negative-review share of 35.3% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
59.1%
4
9.5%
3
6.3%
2
6.5%
1
18.6%

Based on 494 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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