Healthspan

Supplements & Nutrition • Guernseywww.healthspan.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

38/100

+9.6 vs. last month3.00 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#295of 301

Top 98% · Bottom Tier

#1 (best)#301 (worst)

#293Peer

#294Peer

#295This company

#296Peer

#297Peer

Overall Customer Sentiment

Below Average

55% of reviews positive, 43% negative

55%

positive

Positive55%
Neutral2%
Negative43%

Sentiment Balance

Covering October 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 561 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

17.8%

Loyalty

16.3%

Customer Support

16.2%

Communication

11.0%

Product Quality

10.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 17.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 33.7% across this company's analyzed reviews.
•11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating

5★

40.5%

4★

5.8%

3★

6.2%

2★

8.7%

1★

38.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 30.0% of reviews in the last three months were positive, compared with 30.8% in the three months before that.

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