bistroMD

Supplements & Nutritionwww.bistromd.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

47/100

−16.7 vs. last month3.85 ★ average rating · 590 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#266of 301

Top 88% · Bottom Tier

#1 (best)#301 (worst)

#264Peer

#265Peer

#266This company

#267Peer

#268Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 28% negative

71%

positive

Positive71%
Neutral1%
Negative28%

Sentiment Balance

Covering July 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 534 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.0%

Product Quality

15.8%

Delivery Shipping

13.8%

Loyalty

11.7%

Pricing

11.0%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 13.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 30.7% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

50.7%

4★

19.0%

3★

9.3%

2★

6.4%

1★

14.6%

Based on 590 analyzed reviews. Sentiment is slipping: 37.5% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

Unlock full insights