Based on public reviews and response behavior.
100 reviews over 1,132 days (about 2.7 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 99%, de 1%.
Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 2 Nov 2026
Score
70.7
Industry average 59.8
10.9 above average
Rating
4.55
Industry average 4.00
0.55 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering May 2023 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,465 ranked companies in Software & Web Services (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 93.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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