OrangeHost

Software & Web Services • United Statesorangehost.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

51/100

+6.9 vs. last month4.53 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#204of 363

Top 56% · Mid Pack

#1 (best)#363 (worst)

#202Peer

#203Peer

#204This company

#205Peer

#206Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral2%
Negative21%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.0%

Response Speed

13.7%

Product Quality

13.5%

Pricing

10.1%

Problem Resolution

7.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100

49/100

signal score

•Built from a negative-review share of 41.0% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

78.8%

4★

9.5%

3★

3.7%

2★

1.7%

1★

6.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.1% of reviews in the last three months were positive, compared with 89.9% in the three months before that.

Unlock full insights