Customereye

Spreaker

Software & Web Services • United Stateswww.spreaker.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 2,284 days (about 8 per month). Busiest month: 3% of reviews. Languages: en 99%, it 1%, es 0%.

Overall Score

49/100
−35.0 vs. last month3.87 ★ average rating · 600 reviews
49/100 from 600 reviews over 73 months, high confidence.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

48.5

Industry average 60.8

12.3 below average

Rating

3.87

Industry average 4.09

0.22 below average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1817of 2242 ranked in Software & Web Services
Top 81% · Bottom Tierdown 343 from last month
#1 (best)#2242 (worst)
#1815Peer
#1816Peer
#1817This company
#1818Peer
#1819Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

58% of reviews positive, 40% negative

58%
positive
  • Positive58%
  • Neutral2%
  • Negative40%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Customer Support
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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