Customereye

Splashbacks

Home & Livingwww.splashbacks.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,083 days (about 2.8 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

60/100
4.72 ★ average rating · 100 reviews
60/100 from 100 reviews over 19 months, moderate confidence.

Home & Living average: score 67.3, rating 4.41 stars, reply rate 44.7%, over 5,714 ranked companies · benchmark 1 Nov 2026

Score

59.9

Industry average 67.3

7.4 below average

Rating

4.72

Industry average 4.41

0.31 above average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#3914of 5714 ranked in Home & Living
Top 68% · Mid Pack
#1 (best)#5714 (worst)
#3912Peer
#3913Peer
#3914This company
#3915Peer
#3916Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering March 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
Hidden
Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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