Customereye

SpyCameraCCTV

Home & Living • United Stateswww.spycameracctv.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
4.57 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#436of 675
Top 65% · Mid Pack
#1 (best)#675 (worst)
#434Peer
#435Peer
#436This company
#437Peer
#438Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
19.8%
Product Quality
15.4%
Loyalty
13.8%
Delivery Shipping
12.6%
Response Speed
10.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100
43/100
signal score
  • Built from a negative-review share of 24.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
80.0%
4
9.8%
3
3.2%
2
1.5%
1
5.5%

Based on 600 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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