Based on public reviews and response behavior.
186 reviews over 322 days (about 18 per month). Busiest month: 12% of reviews. Languages: en 100%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.6%, over 513 ranked companies · benchmark 2 Nov 2026
Score
17.6
Industry average 65.8
48.2 below average
Rating
1.19
Industry average 4.23
3.04 below average
Reply rate
—
Industry average 50.6%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
16% of reviews positive, 83% negative
Covering August 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.
Share of theme mentions
Themes from the 186 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 513 ranked companies in Energy & Utilities (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.768 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.329). Review the worst months in the trend data to identify specific operational or product issues.
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