Customereye

British Gas Lite

Energy & Utilitiesbritishgaslite.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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100 reviews over 166 days (about 18 per month). Busiest month: 23% of reviews. Languages: en 100%.

Overall Score

26/100
Short observation window (166 days)
+8.7 vs. last month1.05 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#613of 643
Top 95% · Bottom Tier
#1 (best)#643 (worst)
#611Peer
#612Peer
#613This company
#614Peer
#615Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

7% of reviews positive, 91% negative

7%
positive
  • Positive7%
  • Neutral2%
  • Negative91%

Sentiment Balance

Covering August 2026 — 13 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 15% of reviews in this period, with 85% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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