Based on public reviews and response behavior.
100 reviews over 1,569 days (about 1.9 per month). Busiest month: 7% of reviews. Languages: en 100%.
Kids & Family average: score 68.1, rating 4.45 stars, reply rate 44.1%, over 168 ranked companies · benchmark 30 Oct 2026
Score
61.7
Industry average 68.1
6.4 below average
Rating
4.51
Industry average 4.45
0.06 above average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 18% negative
Covering November 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 168 ranked companies in Kids & Family (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.263). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 44 mentions with a sentiment score of 87.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
