Customereye

freddyandco.com.au

Kids & Familyfreddyandco.com.au

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,290 days (about 2.4 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

62/100
+33.3 vs. last month4.72 ★ average rating · 100 reviews
62/100 from 100 reviews over 12 months, moderate confidence.

Kids & Family average: score 68.2, rating 4.38 stars, reply rate 51.4%, over 65 ranked companies · benchmark 2 Oct 2026

Score

61.7

Industry average 68.2

6.5 below average

Rating

4.72

Industry average 4.38

0.34 above average

Reply rate

—

Industry average 51.4%

not measured

Competitive Performance Rank

Among ranked Kids & Family companies

#47of 65 ranked in Kids & Family
Top 72% · Mid Pack
#1 (best)#65 (worst)
#45Peer
#46Peer
#47This company
#48Peer
#49Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering December 2023 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Response Speed
Hidden
Communication
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Kids & Family