Based on public reviews and response behavior.
100 reviews over 762 days (about 4 per month). Busiest month: 10% of reviews. Languages: en 99%, ro 1%.
Kids & Family average: score 68.2, rating 4.38 stars, reply rate 51.4%, over 65 ranked companies · benchmark 2 Oct 2026
Score
61.7
Industry average 68.2
6.5 below average
Rating
3.64
Industry average 4.38
0.74 below average
Reply rate
—
Industry average 51.4%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 27% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 65 ranked companies in Kids & Family (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 71% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 44 mentions with a sentiment score of 81.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
