Based on public reviews and response behavior.
100 reviews over 1,431 days (about 2.1 per month). Busiest month: 8% of reviews. Languages: en 100%.
Vaping & Smoking Alternatives average: score 63.1, rating 4.50 stars, reply rate 30.9%, over 499 ranked companies · benchmark 1 Nov 2026
Score
33.4
Industry average 63.1
29.7 below average
Rating
1.42
Industry average 4.50
3.08 below average
Reply rate
—
Industry average 30.9%
not measured
Among ranked Vaping & Smoking Alternatives companies
Only companies with enough recent, scoreable reviews are ranked.
19% of reviews positive, 78% negative
Covering June 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 499 ranked companies in Vaping & Smoking Alternatives (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.339 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 33.4 sits in the bottom quarter of about 500 ranked Vaping & Smoking Alternatives companies (25th percentile: 54, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
