Based on public reviews and response behavior.
600 reviews over 713 days (about 26 per month). Busiest month: 9% of reviews.
Home & Living average: score 66.7, rating 4.46 stars, reply rate 46.5%, over 4,428 ranked companies · benchmark 11 Oct 2026
Score
75.8
Industry average 66.7
9.1 above average
Rating
4.96
Industry average 4.46
0.50 above average
Reply rate
—
Industry average 46.5%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
97% of reviews positive, 3% negative
Covering November 2024 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,428 ranked companies in Home & Living (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.199). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 442 mentions with a sentiment score of 92.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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