Customereye

Charismatic Cat

Home & Livingwww.charismaticcat.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,597 days (about 1.9 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

80/100
4.90 ★ average rating · 100 reviews
80/100 from 100 reviews over 18 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,830 ranked companies · benchmark 23 Oct 2026

Score

80.3

Industry average 67.9

12.4 above average

Rating

4.90

Industry average 4.44

0.46 above average

Reply rate

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Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#1248of 6830 ranked in Home & Living
Top 18% · Top Tier
#1 (best)#6830 (worst)
#1246Peer
#1247Peer
#1248This company
#1249Peer
#1250Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 5% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative5%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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