Based on public reviews and response behavior.
100 reviews over 1,806 days (about 1.7 per month). Busiest month: 16% of reviews. Languages: en 100%.
Home & Living average: score 67.3, rating 4.41 stars, reply rate 44.7%, over 5,714 ranked companies · benchmark 1 Nov 2026
Score
37.2
Industry average 67.3
30.1 below average
Rating
3.10
Industry average 4.41
1.31 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 45% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,714 ranked companies in Home & Living (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.155 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.992). Review the worst months in the trend data to identify specific operational or product issues.
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