Based on public reviews and response behavior.
200 reviews over 328 days (about 19 per month). Busiest month: 15% of reviews. Languages: en 100%.
Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026
Score
31.8
Industry average 64.9
33.1 below average
Rating
2.77
Industry average 4.29
1.52 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 55% negative
Covering October 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 78% negative and 11% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,001 ranked companies in Apparel & Fashion (benchmark 29 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.478 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.327). Review the worst months in the trend data to identify specific operational or product issues.
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