Zolucky

Apparel & Fashion • United Stateswww.zolucky.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

−33.3 vs. last month4.20 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#238of 330

Top 72% · Mid Pack

#1 (best)#330 (worst)

#236Peer

#237Peer

#238This company

#239Peer

#240Peer

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 26% negative

72%

positive

Positive72%
Neutral3%
Negative26%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.4%

Product Quality

14.3%

Pricing

14.2%

Loyalty

12.2%

Onboarding

10.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100

43/100

signal score

•Built from a negative-review share of 52.7% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

60.8%

4★

20.8%

3★

6.3%

2★

1.7%

1★

10.3%

Based on 600 analyzed reviews. Sentiment is improving: 25.0% of reviews in the last three months were positive, compared with 9.1% in the three months before that.

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