Based on public reviews and response behavior.
2,969 reviews over 2,628 days (about 34 per month). Busiest month: 14% of reviews. Languages: en 79%, unknown 16%, fr 1%.
Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026
Score
32.2
Industry average 64.9
32.7 below average
Rating
2.79
Industry average 4.29
1.50 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 58% negative
Covering October 2026 — 116 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 12% of reviews in this period, with 86% negative and 2% neutral.
Share of theme mentions
Themes extracted from 2,969 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,001 ranked companies in Apparel & Fashion (benchmark 29 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.285 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 32.2 sits in the bottom quarter of about 3,000 ranked Apparel & Fashion companies (25th percentile: 56, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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