Customereye

SharperImage.com

General Retail & Marketplaceswww.sharperimage.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 22 days (about 138 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 97%, unknown 3%.

Overall Score

63/100
Short observation window (22 days)
−7.3 vs. last month4.03 ★ average rating · 100 reviews
63/100 from 100 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 58% of the reviews.

General Retail & Marketplaces average: score 59.3, rating 4.10 stars, reply rate 33.0%, over 1,557 ranked companies · benchmark 16 Sept 2026

Score62.6vs 59.33.3Rating4.03vs 4.100.07Reply ratevs 33.0%

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#650of 1557 ranked in General Retail & Marketplaces
Top 42% · Upper Half
#1 (best)#1557 (worst)
#648Peer
#649Peer
#650This company
#651Peer
#652Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

65% of reviews positive, 33% negative

65%
positive
  • Positive65%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering August 2026 — 58 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 36% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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