StackCommerce

General Retail & Marketplaces • United Statesstackcommerce.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

4.08 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#296of 359

Top 82% · Bottom Tier

#1 (best)#359 (worst)

#294Peer

#295Peer

#296This company

#297Peer

#298Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 35% negative

63%

positive

Positive63%
Neutral2%
Negative35%

Sentiment Balance

Covering May 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 587 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

21.9%

Product Quality

14.9%

Response Speed

10.5%

Pricing

9.8%

Delivery Shipping

9.7%

Most feedback concerns Onboarding.

The most common complaint theme is Delivery Shipping, making up 9.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH80/100

80/100

signal score

•Built from a negative-review share of 54.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

59.0%

4★

18.5%

3★

7.2%

2★

2.5%

1★

12.8%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

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