Customereye

sendoptics

Healthcare & Medicalwww.sendoptics.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 4,144 days (about 0.7 per month). Busiest month: 13% of reviews. Languages: en 99%, de 1%.

Overall Score

57/100
4.61 ★ average rating · 100 reviews
57/100 from 100 reviews over 14 months, moderate confidence.

Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026

Score

56.7

Industry average 65.8

9.1 below average

Rating

4.61

Industry average 4.32

0.29 above average

Reply rate

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Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2283of 3061 ranked in Healthcare & Medical
Top 75% · Mid Pack
#1 (best)#3061 (worst)
#2281Peer
#2282Peer
#2283This company
#2284Peer
#2285Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering July 2017 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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