Based on public reviews and response behavior.
147 reviews over 380 days (about 12 per month). Busiest month: 12% of reviews. Languages: en 48%, de 31%, fr 10%.
Appliances & Home Electronics average: score 58.6, rating 3.94 stars, reply rate 34.5%, over 956 ranked companies · benchmark 2 Nov 2026
Score
32.4
Industry average 58.6
26.2 below average
Rating
1.39
Industry average 3.94
2.55 below average
Reply rate
—
Industry average 34.5%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
15% of reviews positive, 84% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 147 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 956 ranked companies in Appliances & Home Electronics (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.427 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 32.4 sits in the bottom quarter of about 950 ranked Appliances & Home Electronics companies (25th percentile: 48, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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