Customereye

Matrix Security Watchdog

Professional Serviceswww.securitywatchdog.org.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,098 days (about 2.8 per month). Busiest month: 26% of reviews. Languages: en 96%, unknown 4%.

Overall Score

64/100
+5.0 vs. last month4.24 ★ average rating · 100 reviews
64/100 from 100 reviews over 6 months, moderate confidence.

Professional Services average: score 58.9, rating 4.24 stars, reply rate 43.6%, over 868 ranked companies · benchmark 16 Sept 2026

Score64.3vs 58.95.4Rating4.24vs 4.240.00Reply ratevs 43.6%

Competitive Performance Rank

Among ranked Professional Services companies

#308of 868 ranked in Professional Services
Top 35% · Upper Half
#1 (best)#868 (worst)
#306Peer
#307Peer
#308This company
#309Peer
#310Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering January 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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