Customereye

JoinBrands

Professional Services • United Statesjoinbrands.com

Review data last updated .

Based on public reviews and response behavior.

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315 reviews over 1,505 days (about 6.4 per month). Busiest month: 7% of reviews. Languages: en 94%, es 4%, unknown 1%.

Overall Score

68/100
−8.9 vs. last month4.08 ★ average rating · 315 reviews
68/100 from 315 reviews over 27 months, high confidence.

Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026

Score

67.5

Industry average 66.0

1.5 above average

Rating

4.08

Industry average 4.35

0.27 below average

Reply rate

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Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#579of 1150 ranked in Professional Services
Top 50% · Mid Packup 86 from last month
#1 (best)#1150 (worst)
#577Peer
#578Peer
#579This company
#580Peer
#581Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative22%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Onboarding
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Communication
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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