Customereye

Celebrity Booker - Talent Agency

Professional Services • United Kingdomcelebritybookeruk.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

70/100
−1.9 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#52of 517
Top 10% · Top Tier
#1 (best)#517 (worst)
#50Peer
#51Peer
#52This company
#53Peer
#54Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering October 2024 — 39 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 10% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Communication
18.3%
Product Quality
17.4%
Customer Support
17.0%
Loyalty
15.7%
Response Speed
10.8%

Most feedback concerns Communication.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100
47/100
signal score
  • •Built from a negative-review share of 26.3% across this company's analyzed reviews.
  • •3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
85.7%
4★
8.8%
3★
1.5%
2★
0.2%
1★
3.8%

Based on 600 analyzed reviews. Sentiment is slipping: 94.5% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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