Secretveneers

Beauty & Wellness • United Stateswww.secretveneers.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

50/100

−5.9 vs. last month3.84 ★ average rating · 569 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#268of 351

Top 76% · Bottom Tier

#1 (best)#351 (worst)

#266Peer

#267Peer

#268This company

#269Peer

#270Peer

Overall Customer Sentiment

Below Average

75% of reviews positive, 24% negative

75%

positive

Positive75%
Neutral0%
Negative24%

Sentiment Balance

Covering August 2024 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 550 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

17.7%

Product Quality

15.3%

Customer Support

14.0%

Delivery Shipping

12.8%

Pricing

11.7%

Most feedback concerns Loyalty.

The most common complaint theme is Communication, making up 8.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100

46/100

signal score

•Built from a negative-review share of 25.7% across this company's analyzed reviews.
•14 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

67.5%

4★

4.0%

3★

0.7%

2★

0.5%

1★

27.2%

Based on 569 analyzed reviews. Sentiment is holding steady: 84.6% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

Unlock full insights