Based on public reviews and response behavior.
200 reviews over 448 days (about 14 per month). Busiest month: 32% of reviews. Languages: en 57%, fr 17%, it 7%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
50.9
Industry average 65.4
14.5 below average
Rating
3.18
Industry average 4.28
1.10 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
37% of reviews positive, 62% negative
Covering July 2026 — 66 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 35% negative and 6% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 50.9 sits in the bottom quarter of about 1,800 ranked Beauty & Wellness companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 14% of reviews against an industry average of 41%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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