Based on public reviews and response behavior.
100 reviews over 3,246 days (about 0.9 per month). Busiest month: 22% of reviews. Languages: en 99%, unknown 1%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 63.3, rating 4.23 stars, reply rate 36.0%, over 1,132 ranked companies · benchmark 23 Oct 2026
Score
33.9
Industry average 63.3
29.4 below average
Rating
1.65
Industry average 4.23
2.58 below average
Reply rate
—
Industry average 36.0%
not measured
Not ranked
no reviews in the last 12 months
20% of reviews positive, 78% negative
Covering October 2016 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,132 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.530 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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