LEWIS Access

Construction & Industrial • United Kingdomwww.scaffold-tower.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+2.7 vs. last month4.74 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#163of 404

Top 40% · Upper Half

#1 (best)#404 (worst)

#161Peer

#162Peer

#163This company

#164Peer

#165Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%

positive

Positive90%
Neutral0%
Negative10%

Sentiment Balance

Covering November 2024 — 24 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.7%

Product Quality

19.0%

Customer Support

18.4%

Loyalty

9.9%

Response Speed

8.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 13.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

86.8%

4★

7.2%

3★

2.2%

2★

0.8%

1★

3.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.9% of reviews in the last three months were positive, compared with 96.1% in the three months before that.

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