Customereye

Industrial Workwear

Construction & Industrial • United Kingdomindustrialworkwear.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#28of 404
Top 7% · Top Tier
#1 (best)#404 (worst)
#26Peer
#27Peer
#28This company
#29Peer
#30Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 14% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 552 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.4%
Product Quality
18.2%
Delivery Shipping
16.4%
Loyalty
15.1%
Response Speed
10.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 22.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.2%
4
7.8%
3
3.5%
2
1.2%
1
2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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