Customereye

Samsung

Tech & Electronicswww.samsung.com%2Fau

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 312 days (about 20 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

29/100
−7.8 vs. last month2.25 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#312of 320
Top 98% · Bottom Tier
#1 (best)#320 (worst)
#310Peer
#311Peer
#312This company
#313Peer
#314Peer

9 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

39% of reviews positive, 61% negative

39%
positive
  • Positive39%
  • Neutral1%
  • Negative61%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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