Customereye

Elgato

Tech & Electronicswww.elgato.com

Review data last updated .

Based on public reviews and response behavior.

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708 reviews over 2,633 days (about 8.2 per month). Busiest month: 5% of reviews. Languages: en 97%, de 2%, fr 1%.

Overall Score

31/100
+20.0 vs. last month2.24 ★ average rating · 708 reviews
31/100 from 708 reviews over 68 months, high confidence.

Tech & Electronics average: score 60.6, rating 4.19 stars, reply rate 29.3%, over 888 ranked companies · benchmark 2 Nov 2026

Score

30.8

Industry average 60.6

29.8 below average

Rating

2.24

Industry average 4.19

1.95 below average

Reply rate

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Industry average 29.3%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#852of 888 ranked in Tech & Electronics
Top 96% · Bottom Tierup 31 from last month
#1 (best)#888 (worst)
#850Peer
#851Peer
#852This company
#853Peer
#854Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

29% of reviews positive, 70% negative

29%
positive
  • Positive29%
  • Neutral2%
  • Negative70%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Problem Resolution
Hidden
Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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