Customereye

Therabody

Tech & Electronics • United Statestheragun.com

Review data last updated .

Based on public reviews and response behavior.

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765 reviews.

Overall Score

53/100
3.21 ★ average rating · 765 reviews
53/100 from 765 reviews, high confidence.

Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,067 ranked companies · benchmark 19 Oct 2026

Score

53.2

Industry average 59.5

6.3 below average

Rating

3.21

Industry average 4.12

0.91 below average

Reply rate

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Industry average 28.0%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#731of 1067 ranked in Tech & Electronics
Top 69% · Mid Pack
#1 (best)#1067 (worst)
#729Peer
#730Peer
#731This company
#732Peer
#733Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

54% of reviews positive, 44% negative

54%
positive
  • Positive54%
  • Neutral2%
  • Negative44%

Sentiment Balance

Covering May 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Problem Resolution
Hidden
Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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