Customereye

ROOFING SUPERSTORE

Construction & Industrial • United Kingdomwww.roofingsuperstore.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 94 days (about 65 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

62/100
Short observation window (94 days)
+4.4 vs. last month3.89 ★ average rating · 200 reviews
62/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Construction & Industrial average: score 68.2, rating 4.53 stars, reply rate 46.8%, over 1,644 ranked companies · benchmark 30 Oct 2026

Score

62.2

Industry average 68.2

6.0 below average

Rating

3.89

Industry average 4.53

0.64 below average

Reply rate

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Industry average 46.8%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1092of 1644 ranked in Construction & Industrial
Top 66% · Mid Packup 172 from last month
#1 (best)#1644 (worst)
#1090Peer
#1091Peer
#1092This company
#1093Peer
#1094Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

63% of reviews positive, 36% negative

63%
positive
  • Positive63%
  • Neutral1%
  • Negative36%

Sentiment Balance

Covering September 2026 — 31 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 39% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Response Speed
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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