Based on public reviews and response behavior.
600 reviews over 1,232 days (about 15 per month). Busiest month: 8% of reviews.
Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.7%, over 1,766 ranked companies · benchmark 8 Oct 2026
Score
72.0
Industry average 65.5
6.5 above average
Rating
4.94
Industry average 4.55
0.39 above average
Reply rate
—
Industry average 45.7%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 9% negative
Covering October 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,766 ranked companies in Construction & Industrial (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 538 mentions with a sentiment score of 87.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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