Customereye

Robert Dyas

Appliances & Home Electronics • United Kingdomwww.robertdyas.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

201 reviews over 31 days (about 197 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 99%, unknown 1%.

Overall Score

51/100
Short observation window (31 days)
4.00 ★ average rating · 201 reviews
51/100 from 201 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 50% of the reviews.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 23 Oct 2026

Score

50.7

Industry average 59.2

8.5 below average

Rating

4.00

Industry average 4.02

0.02 below average

Reply rate

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Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#773of 1074 ranked in Appliances & Home Electronics
Top 72% · Mid Packup 81 from last month
#1 (best)#1074 (worst)
#771Peer
#772Peer
#773This company
#774Peer
#775Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering September 2026 — 100 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
Hidden
Product Quality
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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