Customereye

Hisense UK

Appliances & Home Electronics • United Kingdomhisense.com

Review data last updated .

Based on public reviews and response behavior.

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6 days of reviews, with a steady monthly review flow. Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

51/100
Short observation window (6 days)
4.50 ★ average rating
51/100 from public reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Appliances & Home Electronics average: score 59.6, rating 3.99 stars, reply rate 35.0%, over 921 ranked companies · benchmark 5 Nov 2026

Score

50.8

Industry average 59.6

8.8 below average

Rating

4.50

Industry average 3.99

0.51 above average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#666of 921 ranked in Appliances & Home Electronics
Top 72% · Mid Pack
#1 (best)#921 (worst)
#664Peer
#665Peer
#666This company
#667Peer
#668Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 1% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Onboarding
Hidden
Customer Support
Hidden
Loyalty
Hidden
Communication
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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