Customereye

Eufy

Appliances & Home Electronics • United Kingdomeufy.com

Review data last updated .

Based on public reviews and response behavior.

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175 days of reviews, with a steady monthly review flow. Busiest month: 31% of reviews. Languages: en 100%.

Overall Score

51/100
Short observation window (175 days)
+2.3 vs. last month3.88 ★ average rating
51/100 from public reviews over 7 months, moderate confidence. trend not shown: window under six months.

Appliances & Home Electronics average: score 59.6, rating 3.99 stars, reply rate 35.0%, over 921 ranked companies · benchmark 5 Nov 2026

Score

50.8

Industry average 59.6

8.8 below average

Rating

3.88

Industry average 3.99

0.11 below average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#665of 921 ranked in Appliances & Home Electronics
Top 72% · Mid Packup 88 from last month
#1 (best)#921 (worst)
#663Peer
#664Peer
#665This company
#666Peer
#667Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 29% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Onboarding
Hidden
Delivery Shipping
Hidden
Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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