Finance & Insurance • United Stateswww.riamoneytransfer.com
Review data last updated .
Based on public reviews and response behavior.
2,267 reviews over 2,113 days (about 33 per month). Busiest month: 32% of reviews. Languages: en 44%, unknown 35%, es 13%.
Finance & Insurance average: score 63.3, rating 4.27 stars, reply rate 49.1%, over 2,137 ranked companies · benchmark 8 Oct 2026
Score
54.2
Industry average 63.3
9.0 below average
Rating
3.97
Industry average 4.27
0.30 below average
Reply rate
—
Industry average 49.1%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 40% negative
Covering August 2026 — 198 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 35% negative and 1% neutral.
Share of theme mentions
Themes extracted from 2,267 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,137 ranked companies in Finance & Insurance (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.138). Review the worst months in the trend data to identify specific operational or product issues.
"Response Speed" is the strongest recurring theme in the reviews: 567 mentions with a sentiment score of 70.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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