Based on public reviews and response behavior.
100 reviews over 715 days (about 4.3 per month). Busiest month: 25% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 23 Oct 2026
Score
48.9
Industry average 63.9
15.0 below average
Rating
3.29
Industry average 4.22
0.93 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 31% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.676). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 48.9 sits in the bottom quarter of about 3,600 ranked Finance & Insurance companies (25th percentile: 53, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99