Based on public reviews and response behavior.
63 days of reviews, with a steady monthly review flow. Busiest month: 43% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.8, rating 4.21 stars, reply rate 46.8%, over 2,827 ranked companies · benchmark 5 Nov 2026
Score
52.5
Industry average 63.8
11.3 below average
Rating
3.83
Industry average 4.21
0.38 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 29% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 17% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,827 ranked companies in Finance & Insurance (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.133 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 52.5 sits in the bottom quarter of about 2,800 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
