National Debt Relief

Finance & Insurance • United Stateswww.nationaldebtrelief.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

63/100

+31.4 vs. last month4.71 ★ average rating · 1,014 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#112of 373

Top 30% · Upper Half

#1 (best)#373 (worst)

#110Peer

#111Peer

#112This company

#113Peer

#114Peer

Overall Customer Sentiment

Above Average

68% of reviews positive, 29% negative

68%

positive

Positive68%
Neutral3%
Negative28%

Sentiment Balance

Covering August 2026 — 15 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,014 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.4%

Product Quality

15.3%

Loyalty

12.2%

Problem Resolution

9.9%

Onboarding

8.4%

Most feedback concerns Customer Support.

The most common complaint theme is Value For Money, making up 1.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 28.5% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

84.9%

4★

9.0%

3★

1.9%

2★

0.8%

1★

3.5%

Based on 1,014 analyzed reviews. Sentiment is holding steady: 94.1% of reviews in the last three months were positive, compared with 96.4% in the three months before that.

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