MedicareAdvantage

Finance & Insurance • United Statesmedicareadvantage.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−17.9 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#260of 373

Top 70% · Mid Pack

#1 (best)#373 (worst)

#258Peer

#259Peer

#260This company

#261Peer

#262Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral2%
Negative21%

Sentiment Balance

Covering September 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

46.0%

Product Quality

17.6%

Onboarding

10.1%

Loyalty

6.3%

Communication

6.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 27.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

86.8%

4★

8.0%

3★

1.8%

2★

0.7%

1★

2.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.3% of reviews in the last three months were positive, compared with 97.2% in the three months before that.

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