Based on public reviews and response behavior.
51 reviews over 2,152 days (about 0.7 per month). Busiest month: 8% of reviews. Languages: en 98%, fr 2%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,026 ranked companies · benchmark 25 Oct 2026
Score
30.7
Industry average 64.8
34.1 below average
Rating
1.92
Industry average 4.32
2.40 below average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
37% of reviews positive, 61% negative
Covering November 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 51 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,026 ranked companies in General Retail & Marketplaces (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.101 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.000). Review the worst months in the trend data to identify specific operational or product issues.
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