Based on public reviews and response behavior.
2,214 reviews over 3,274 days (about 21 per month). Busiest month: 33% of reviews. Languages: en 95%, unknown 4%, fr 0%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
48.6
Industry average 61.8
13.2 below average
Rating
2.85
Industry average 4.15
1.30 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 56% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 58% negative and 0% neutral.
Share of theme mentions
Themes extracted from 2,214 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 48.6 sits in the bottom quarter of about 3,300 ranked Software & Web Services companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 2% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99