Customereye

Quay Australia

Accessorieswww.quayaustralia.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,582 days (about 1.9 per month). Busiest month: 8% of reviews. Languages: en 99%, nl 1%.

Overall Score

41/100
1.88 ★ average rating · 100 reviews
41/100 from 100 reviews over 15 months, moderate confidence.

Accessories average: score 69.3, rating 4.42 stars, reply rate 42.6%, over 71 ranked companies · benchmark 23 Oct 2026

Score

41.0

Industry average 69.3

28.3 below average

Rating

1.88

Industry average 4.42

2.54 below average

Reply rate

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Industry average 42.6%

not measured

Competitive Performance Rank

Among ranked Accessories companies

#69of 71 ranked in Accessories
Top 97% · Bottom Tier
#1 (best)#71 (worst)
#67Peer
#68Peer
#69This company
#70Peer
#71Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

33% of reviews positive, 66% negative

33%
positive
  • Positive33%
  • Neutral1%
  • Negative66%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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