Based on public reviews and response behavior.
100 reviews over 2,189 days (about 1.4 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 100%.
Accessories average: score 62.2, rating 4.13 stars, reply rate 36.8%, over 24 ranked companies · benchmark 3 Oct 2026
Score
39.8
Industry average 62.2
22.4 below average
Rating
2.61
Industry average 4.13
1.52 below average
Reply rate
—
Industry average 36.8%
not measured
Among ranked Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 52% negative
Covering November 2020 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 24 ranked companies in Accessories (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.311 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.652). Review the worst months in the trend data to identify specific operational or product issues.
