Customereye

Portland Leather Goods

Accessorieswww.portlandleathergoods.com

Review data last updated .

Based on public reviews and response behavior.

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142 reviews over 331 days (about 13 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

35/100
+7.4 vs. last month1.99 ★ average rating · 142 reviews
35/100 from 142 reviews over 11 months, moderate confidence.

Accessories average: score 62.2, rating 4.13 stars, reply rate 36.8%, over 24 ranked companies · benchmark 3 Oct 2026

Score

34.9

Industry average 62.2

27.3 below average

Rating

1.99

Industry average 4.13

2.14 below average

Reply rate

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Industry average 36.8%

not measured

Competitive Performance Rank

Among ranked Accessories companies

#23of 24 ranked in Accessories
Top 96% · Bottom Tier
#1 (best)#24 (worst)
#20Peer
#21Peer
#22Peer
#23This company
#24Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

38% of reviews positive, 62% negative

38%
positive
  • Positive38%
  • Neutral0%
  • Negative62%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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